State Farm® Insurance Agent Melissa Long
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alice Aten
July 24, 2026
"They have always been helpful and polite every time that I called them. Whether it was for an accident or just a quick question about my policies. They handled my claims well and without the judgment I received elsewhere. I have recommended them to family and friends who are having problems with their agents and insurance companies. These ladies do a great job. Even taking extra care when I am out of state working."
"We’re so thankful you took the time to share this, Alice! Hearing that our team was there for you during an important time means a lot to us. We appreciate your confidence in our agency and are honored that you’d recommend us to your family and friends."
Karen Brown
July 24, 2026
"State Farm is great n the agent Jessica was very helpful, I was with progressive paying over a $100 and thanks to State Farm I’m paying way less. I would recommend State Farm to everyone!"
"What a thoughtful recommendation—thank you, Karen! We’re happy Jessica was able to make a difference by helping you explore options that worked better for you. We truly appreciate having the chance to work with you."
Michael Clem
July 23, 2026
"I am moving from florida to tennessee.In a couple of weeks, I have had State Farm for the last 25 years, and I am very satisfied. I called a local agent here in severe county Tennessee
And I spoke to a young lady.Named carissa.She made me feel like I had the same agent and made me feel like I was at home like my florida agent.Thank you for your help.And I will be in contact shortly"
"Your continued trust means so much to us, Michael! We’re thankful Carissa was able to make this transition a smooth one while providing the same care and service you’ve valued throughout the years. We’re excited to continue working with you in Tennessee."
Arthur Crozier
July 22, 2026
"Melissa long karissaand Courtney have always treated me the best I do recommend them over 35 yrs I won't go to anyone else ever"
"Arthur, we can’t thank you enough for your continued support and recommendation! Serving you for more than 35 years has been a privilege, and we’re thankful to have built such a lasting relationship with you."
Lina Powell
July 20, 2026
"I called in the need of renters insurance quickly and they were very pleasant and had what I needed in just a matter of minutes. Courtney and Jessica were a great help. I would recommend them to anyone needing any form of Insurance. Thank you"
"When customers need support, our goal is to make the process as seamless as possible. Lina, we’re happy our team was able to do that for you while helping with your renters insurance needs. Thank you for your recommendation!"
Kadance Drinnon
July 16, 2026
"Super nice and helpful gave me the lowest price for my own insurance!"
"We love hearing when our team can make insurance feel a little easier. Kadance, thank you for recognizing the kindness and support you experienced while working with us. We truly appreciate your feedback."
Dana Post
June 22, 2026
"My husband and I recently moved from California to Tennessee, and Jessica was extremely helpful in setting up our car and renters insurance. Highly recommend!"
"Thanks a ton, Dana, for sharing your experience! We’re super stoked that Jessica could help you and your hubby with your move and insurance needs. Your shoutout means the world to us!"
doreena stratton
June 3, 2026
"Very friendly and helpful 👌"
"Thank you, Doreena, for your kind words! We're glad to hear that you found our team friendly and helpful. If you have any more questions or need assistance, feel free to reach out."
Sarah
May 1, 2026
"Talked to Stacie she was amazing! Very helpful!"
"Thank you, Sarah, for your feedback! We're glad to hear that Stacie was able to assist you effectively. Your support means a lot to us. "
Dennis Loop
April 24, 2026
"Allsome service"
"Thank you, Dennis, for your feedback! We're glad to hear you found our service "allsome." If you ever need assistance, feel free to reach out. "
lori Gail
April 23, 2026
"Recently, I had to get new car insurance and I had the pleasure of working with Courtney and Jessica. They’ve made it really smooth really fast a really great quote. I appreciate working with the ladies. It took maybe five minutes to get a quote and maybe two minutes to set up for insurance. I definitely recommend getting insurance with these ladies."
Rick Churchill
April 16, 2026
"Marissa helped set up auto insurance for us today. A great rate and top notch service"
Jennifer Dean
April 13, 2026
"They made everything easy and quick to get insurance! Best yet they were so nice and accommodating. Thank you"
Maureen Testa
April 10, 2026
"Jessica was a pleasure to work with. Try responsive and knowledgeable. I am very satisfied with my experience switching to State Farm."
Hillary Randoll
April 9, 2026
"Stacy goes above & beyond for her clients. She truly listens, answers every question, & makes sure you feel confident in your decisions. She made the entire process so easy, especially since I’m new to this state. It’s rare to find someone who cares this much I’m so grateful she was the one who took my call today! 🙂"
Amanda
April 8, 2026
"Karissa was wonderful to work with! Our policy went up drastically and she walked through coverages line by line and also helped me understand what each was for. We got the policy down a bunch from some unneeded items and also coverages that were over what was needed. Thank you so much Karissa!"
Allison Young
April 3, 2026
"Very fast and easy process to move policies from one state to another. And saved us some money!"
Terri Fyock
March 26, 2026
"Very friendly but more importantly! Very fast! Also answered every question I had. Respected that I didn’t have the time to hear about all of the other insurances that they offer. Due to moving a lot I have had them off and on my whole life. If I move I will keep them."
Jeffrey Futrell
March 24, 2026
"I recently had a great experience working with Stacee. From the moment I reached out, she was friendly, professional, and genuinely interested in helping me find the right coverage for my needs. She took the time to explain my options clearly, answered all my questions without rushing me, and made sure I felt confident in my decisions.
What stood out the most was her responsiveness and attention to detail. Anytime I needed assistance or had a concern, she was quick to respond and went above and beyond to make sure everything was handled smoothly. It’s reassuring to know I have a reliable team I can count on.
I highly recommend this State Farm agency to anyone looking for dependable insurance and excellent customer service. They truly make you feel like more than just a policy number."
Sue Crank
March 11, 2026
"Lindsay did answer the phone today was most helpful. I'm always satisfied with all the ladies and gentlemen that work in your office"
Mark Collard
March 5, 2026
"Stacee is a pro! Thank you for making my life a little bit easier!"
David Mitchell
February 28, 2026
"We purchase insurance at a great price through Jessica Roussel . She was very informative and professional. I would recommend her and the State Farm team."
Craig Black
February 28, 2026
"Great rates. Jessica saved me a bunch on my homeowners and auto insurance."
Blake Baxter
February 27, 2026
"Jessica, your ancestors are chanting your name. Thank you for such wonderful, excellent, amazing, personable, thorough, well-rounded, detailed, thoughtful, considerably-customer-driven, prompt, dedicated service."
Dropsofcreation
February 26, 2026
"Super thankful for the help I received getting insurance. Jessica was so helpful. Highly recommend this office for any type of insurance."