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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony B

May 15, 2024

5  out of  5 rating by Tony B
"Nice atmosphere and friendly staff."
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Isaiah Rhodes

April 12, 2024

5  out of  5 rating by Isaiah Rhodes
"The office for Melissa Long was very helpful and answered all my questions. They made it very easy for a first time insurance buyer."
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country girl98

April 9, 2024

5  out of  5 rating by country girl98
"I would like to give a shout out to Wendy she is awesome very friendly and patient and explain everything to you I would definitely recommend calling Wendy for your Insurance needs!!!"
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Charles P.

March 24, 2024

5  out of  5 rating by Charles P.
"Very knowledgeable and professional"
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Jose Ponce

March 17, 2024

1  out of  5 rating by Jose Ponce
""I am extremely disappointed with Melissa and her State Farm team. Despite being a loyal customer for years and giving them my hard-earned money, they utterly failed to assist me when my business faced interruption. It's clear they only care about taking your money and couldn't care less about providing the support you expect from an insurance company. Save yourself the trouble and go elsewhere for insurance –"
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Maldini Andre

March 17, 2024

1  out of  5 rating by Maldini Andre
"If you need business interruption insurance do not come here I had insurance with this agency for 2 years when something went wrong with my business no one seemed to care , when I filed for the interruption for my business being shut down for a month they refused to help, your money is no good here .. all this office cares about is their Stanley cups and cute selfies on the weekends ,, a complete rip off ."
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Gene B

March 1, 2024

5  out of  5 rating by Gene B
"I've had issues with staff not getting messages to her to call me back and not updating petsonal information more than once. Once you actually get a call back from Melissa things are always top notch."
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Johnny McCarter

February 19, 2024

5  out of  5 rating by Johnny McCarter
"Wendy is absolutely wonderful she takes care of all my insurance is for may I don't know what I would do keeping up with my insurance is if it was not for Wendy she's absolutely great I'm going to work she does I highly recommend talking to Wendy the whole staff is absolutely wonderful"
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Stacey Wilson

February 7, 2024

5  out of  5 rating by Stacey Wilson
"Wendy went above and beyond to help us through the process of insuring our new construction cabin! Her communication was great! Would recommend Melissa Long’s agency to everyone. Thank you Wendy!!"
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Rosetta Coffee

January 11, 2024

5  out of  5 rating by Rosetta Coffee
"Wendy works under Melissa long and was very informative about my policy. She went over everything with me and genuinely tried to get me the lowest cost possible. Out of all the insurances I've dealt with wendy was my favorite by far... She is excellent"
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rose tanker

December 28, 2023

5  out of  5 rating by rose tanker
"Lauryn and Wendy are the best!! I called to get my car insurance renewed here, because my rates with my other company became simply unaffordable, and they were spoke with me and helped me bundle my homeowners policy with it so i could save."
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Phil Levrets

November 27, 2023

5  out of  5 rating by Phil Levrets
"I always have a great experience at Melissa Longs office. They are the best all around. Wendy is amazing as well. She has always been so helpful in changing or adding policies. I highly recommend using their office."
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Gracie Salazar

November 15, 2023

5  out of  5 rating by Gracie Salazar
"Wendy Butterworth was so amazing with me and my daughter. She helped us transfer our policy from NC to here, gave us great budget and explained everything. I was so happy I ended up in their office. She is the best, and we are coming back when my daughter gets her DL."
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November 8, 2023

5  out of  5 rating by Mom
"Spoke with Wendy and she is the kindest, most honest, and helpful person! A pleasure to talk to!"
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Ben Hurley

November 6, 2023

5  out of  5 rating by Ben Hurley
"Lauryn and Wendy put together a auto and life insurance quote for me. They were very knowledgeable and helped explain things every step of the way. Very happy with the service at Melissa Long State Farm"
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Alex Parton

November 6, 2023

5  out of  5 rating by Alex Parton
"This statefarm office is so helpful with all of my questions. Wendy, Lauryn and Ashlynn always answer my questions and help me understand what coverages I need based on my situation. They helped explain how life insurance works and set me all up."
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Kaelyn Hurley

November 6, 2023

5  out of  5 rating by Kaelyn Hurley
"Called Melissa Long State Farm for life insurance quotes. Both Wendy and Lauryn we're very knowledgeable and put together just what I needed."
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Richard Lowe

October 26, 2023

5  out of  5 rating by Richard Lowe
"I spoke with Wendy, who was so professional and informative. Thanks for all the info Wendy!"
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Dedee Ball

September 29, 2023

5  out of  5 rating by Dedee Ball
"The girls in the office Delayney, Wendy and Lauren are so helpful to help with any of my questions."
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Kristy Baxley

September 18, 2023

5  out of  5 rating by Kristy Baxley
"She is excellent"
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Melanie Garringer

September 16, 2023

5  out of  5 rating by Melanie Garringer
"Great staff! Very kind and knows their business! Wendy really helped me get the coverage I needed, not sell me the most expensive 💚"
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Jodie Clougherty

September 8, 2023

5  out of  5 rating by Jodie Clougherty
"Melissa Long and ALL her staff are GREAT!! I have found they are very helpful and knowledgeable in answering all my questions about the different types of insurance my family needs. The staff has gone way above and beyond to make sure my family is well insured with all the vehicle and homeowner policies we require. Their customer service and hospitality is exceptional!!!! Thank You Melissa Long and all the GREAT staff at State Farm...."
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Pamela Payton

August 28, 2023

4  out of  5 rating by Pamela Payton
"Customer service on site was excellent today. As with ALL insurance companies especially auto insurance. TOO EXPENSIVE. Do not like Drive Safe and Save. Too intrusive on individuals privacy and often get critique wrong."
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Charlene Anderson

August 26, 2023

5  out of  5 rating by Charlene Anderson
"Wendy was exceptionally helpful when we switched my daughter’s car insurance from IL to TN! My daughter also needed renter’s insurance. Wendy explained the process and got her all set up! She was so pleasant and friendly to our daughter. We could not have asked for a better agent!"
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nathan smith

August 16, 2023

5  out of  5 rating by nathan smith
"Always helpful and friendly! I've been with State Farm for 20 plus years and I've never had a complaint."